What are the quickest solutions depending on the situation?

For a Support from Swiss Post faster, choose your contact method strategically. Track shipments in real time via the website or application. Report them delivery problems by calling 3631 during business hours, or use the online form available 24 hours a day, 7 days a week for non-urgent questions. Questions about international shipping it’s best to handle them over the phone for immediate advice. Manage proxies via the mobile app or by calling customer service. The urgency of the issue should determine whether digital convenience or personalized telephone support will allow for quicker resolution.

Main results

• Call 3631 during business hours for immediate assistance with urgent delivery issues, mail delays or power of attorney management.
• Use the Post Office mobile app for real-time monitoring, virtual assistant support, and convenient management of proxy and forwarding services.
• Submit your inquiries via the online contact form for 24/7 support when the matter is not urgent.
• Access the tracking tools of the official website to monitor shipments in real time without the need to contact customer service.
• Send a registered letter for official documentation of important requests such as management of powers of attorney requiring official documents.

When your package doesn’t arrive as expected, log in real-time tracking information becomes crucial. The post office offers several tracking tools that provide immediate visibility of your shipment at any time.

Simply enter yours identification number on the official La Poste website or on the mobile application to follow the journey of your package in real time.

For advanced tracking features, registered users must log in to their Customer Area La Poste, which displays the complete details of the shipment. If you’ve used Packlink for your shipping needs, their dedicated tracking tool is also available.

You need a immediate assistance about your follow-up concerns? Call 3631 during business hours for personalized support.

Email delivery problems: The fastest ways to report and fix them

Missing or late mail requires prompt action to ensure timely resolution. If there is a mail delay or poor package delivery, please call customer service line from La Poste to 3631 to speak to a representative immediately.

For 24/7 support please use online contact form on the La Poste website, taking care to select the category appropriate to your problem to speed up processing. Have your own identification number handy when you report problems, as it significantly speeds up resolution times.

THE’mobile application de La Poste offers a practical virtual assistant capable of instantly answering the most common delivery questions.

For updates on widespread delivery issues, monitor official La Poste accounts on social networkswhich often provide real-time information on service interruptions and resolutions.

Support options for customs and international shipping

In addition to national postal issues, La Poste offers comprehensive support for challenges of international maritime transport.

When sending packages abroad, you will need to carefully fill out the customs documentation CN23 to avoid delays in processing.

For questions about international taxesTHE customs duties and taxes, particularly for shipments to the United States where new regulations have imposed additional costs, La Poste provides specialized assistance.

Their experts can guide you through the required formalities and help you understand the applicable costs.

Do you need immediate support for your international shipments? Contact service customer at 3631 or use the online form.

For real-time updates on the customs status of your package, use the online monitoring tools from La Poste or their mobile application, giving you constant visibility as your package passes through international channels.

Manage yours courier logistics via proxy and forwarding services requires direct access to La Poste’s specialized support channels.

For a Out-of-the-box support for proxy deletioncall 3631 during opening hours. This hotline ensures that your request is handled quickly by trained representatives.

For questions regarding mail forwarding, the online contact form provides advice tailored to your situation.

THE’Swiss Post mobile application offers a convenient alternative to manage both services without having to make calls.

You need a urgent help ? La Poste’s social media channels offer quick responses from the support team.

For formal documentation of your requests, sending to registered letter provides official recognition of your proxy management needs.

Choose the contact method that matches your level of urgency and documentation needs for optimal service.

During selection how to contact La Posteyour level of urgency should determine your approach. For a immediate digital supportThe online contact form and virtual assistant provide 24/7 access with no wait times, ideal for quick questions at any time.

For complex issues requiring personalized supportthe telephone service (3631) offers human interaction Monday to Friday (8am to 7pm) and Saturday (8.30am to 1pm). This option is excellent when you need detailed explanations or have unusual circumstances.

Consider the La Poste mobile app for a hybrid approach, combining real-time chat support with a self-service monitoring functionality. Apart opening hoursautomated services can efficiently handle basic queries.

Adapt your method to your deadline: digital channels for anytime convenience, phone support for personalized assistance during business hours, and the app for the best of both worlds.